Terms and Conditions

Use of Website:
By using this website, you agree to comply with and be bound by these terms.
Product Information:
We strive to ensure all product details, pricing, and images are accurate. However, slight variations may occur.
Orders & Payments:
All orders are subject to availability and confirmation of payment. We reserve the right to cancel or refuse any order.
Returns & Exchanges:
Please refer to our Return Policy for information on returns, exchanges, or refunds.
Intellectual Property:
All content on this website (images, text, logo) is the property of Sairaa Jewels and cannot be used without permission.

Return and Refund Policy

Eligibility:
Returns are accepted within 7 days of delivery for unused and unworn items in their original packaging.
Non-Returnable Items:
Earrings and customized products are non-returnable due to hygiene and personalization reasons.
Return Process:
To initiate a return, please contact us with your order number and reason for return. Return shipping is the responsibility of the customer unless the item is defective or incorrect.
Refunds:
Refunds will be processed within 5–7 business days after we receive and inspect the returned item.